News & Events: Details

2021 Provider Satisfaction Survey


Participate in our 2021 Provider Satisfaction Survey. Survey ends January 7, 2022.

The purpose of this survey is to assess overall provider satisfaction and identify specific key focus areas of satisfaction with the following departments: Provider Experience/Customer Care Center, Provider Relations, Reimbursement Services, Provider Data Management, Medical Management, Contracting and Credentialing.

In addition, this survey will be used to better understand the needs of our members and the capabilities of our network. The results of the Provider Satisfaction Survey will help Banner identify key opportunities for improving the experience of our providers and our internal processes within the organization in order to make doing business with Banner easier.