Provider Manuals & Directories

Banner – University Health Plans (B – UHP) would like to thank you for providing quality medical and behavioral health care to our members. We remain committed to developing a positive working relationship with all of our providers and welcome any comments or suggestions on how we can improve our operations and interactions with you, our customer.

Provider Manuals

Our Provider Manuals are an extension of your Provider Agreement with B – UHP. We have designed the manuals in an effort to supply you and your staff with pertinent operational protocols, policies, procedures, and regulatory expectations that will be critical to your success in working with B – UHP and administering the member benefit for each of the B – UHP product lines.

We value your partnership and understand the fundamental role that you play in serving our members. Should you have any questions regarding the information conveyed in this manual, do not hesitate to contact your assigned Provider Relations Representative.

Banner – University Family Care (ACC and ALTCS) Provider Manual

Banner – University Family Care ACC and ALTCS Provider Manual | Last Updated 9/16/2021

Banner – University Care Advantage Provider Manual

Banner – University Care Advantage Provider Manual | Last Updated 9/16/2021

Provider & Pharmacy Directories

You can find a network provider and/or pharmacy by using our online, searchable directories. The online directories can be accessed using the 'Find a Provider' link within the top menu bar. Most current version of providers and pharmacies will always be updated online.

You can also review the pdf versions of our Provider & Pharmacy Directories below for all lines of business.