News & Events

2024 Provider Satisfaction Survey


Thank you for partnering with Banner Plans & Networks to provide quality healthcare for our members. ... [go to full article]

Covered Behavioral Health Services Guide


AHCCCS has published the Covered Behavioral Health Services Guide (CBHSG) with an effective date of 10/1/2024.  ... [go to full article]

Pride Month


Happy Pride Month. Here at Banner Health Plans, we strive to create a welcoming environment for our LGBTQIA+ members, their loved ones and our team members.

... [go to full article]

AHCCCS Community Forum


Join AHCCCS to learn about the long term care readiness plan. ... [go to full article]

Whole Person – SDoH/HRSN Provider Training Series


This educational training series is designed to enhance awareness, knowledge, and provide tools to identify interventions that address Health Related Social Needs within General Mental Health & Substance Use (GMH|SU) populations.  ... [go to full article]

ASD Café


Join us for a no-cost conversation on Autism Spectrum Disorder. ... [go to full article]

Depression & Anxiety Treatment Best Practices for All Ages – Toolkit & CME


Behavioral Health Clinical Strategy Committee has developed a toolkit and is offering a learning opportunity for PCPs, APPs and others regarding Depression & Anxiety Treatment best practices.  ... [go to full article]

Extencillin Availability During Bicillin Shortage


The CDC has issued clinical guidance in treating syphilis. This guidance has been complicated by the ongoing shortage of Bicillin. On January 16, 2024, the FDA announced the availability of Extencillin, an equivalent to Bicillin LA, as an alternative during the Bicillin shortage.

... [go to full article]

Research and Health Initiatives: AZ Perinatal Improvement Summit


Join us for engaging sessions at the Arizona Perinatal Improvement Summit. Our interactive sessions will focus on severe maternal morbidity and mortality including substance use disorder, mental health, and social determinants of health. This summit will offer attendees a comprehensive understanding of emerging trends and strategies.

... [go to full article]

Change Healthcare (CHC) Outage


On February 21, 2024, Banner Plans & Networks received notification that our vendor, Change Healthcare, is experiencing a network interruption, affecting certain aspects of our business operations. CHC’s services have been offline since late February 20, 2024.

... [go to full article]

Offering Support to Lonely Members with Pyx Health


As important as physical habits like diet and exercise are for heart health, recent research affirms that social health habits are incredibly important as well. ... [go to full article]

AHCCCS Workforce Development Training Lunch & Learns


Lunch and Learn Sessions to answer questions for you or potential registrants of AHCCCS and ADT Professional Development Programs.

... [go to full article]

Operation Deep Freeze


As the temperatures continue to drop, especially through the nights, let’s help keep our homeless community members safe.

... [go to full article]

AHCCCS Workforce Development Training Lunch & Learns


Lunch and Learn Sessions to answer questions for you or potential registrants of AHCCCS and ADT Professional Development Programs.

... [go to full article]

Workforce Development Programs


AHCCCS and the Association for Talent Development (ATD) have partnered to provide expert-led professional development programs for AHCCCS health care providers so they can more effectively recruit and develop staff and retain their workforces.

... [go to full article]

ARP Program Awards


AHCCCS is investing $47.5 million in funds from the American Rescue Plan (ARP) into a second round of the ARP Program Awards to help strengthen Home and Community Based Services (HCBS) in the state. ... [go to full article]

Community Reinvestment Program


B – UFC is seeking proposals for our Community Reinvestment Program. ... [go to full article]

EPSDT Forms and Submissions


An updated version of the EPSDT / Well-Child Visits - Clinical Sample Template is now available.  ... [go to full article]

ICD-10 Z Codes


Banner Health Plans wants to partner with you to incorporate Health Related Social Needs (HRSN) ICD-10 Z codes on the claims you submit.  ... [go to full article]

Geriatric Psychiatry for Non-Psychiatrists


In response to the alarming rise in mental illnesses such as depression and anxiety – and the dearth of mental health providers – we have created a conference to train Primary Care Physicians to more confidently care for their late-life patients with these conditions.

... [go to full article]

AHCCCS: New Training Requirements for Prescribers


As you have heard, the Substance Abuse and Mental Health Services Administration (SAMHSA) eliminated the waiver requirements for prescribing buprenorphine to support opioid use disorder (OUD) treatment. ... [go to full article]

Impact of Discrimination on Cardiovascular Mortality Rates


A new study set out to delve deeper into the relationship between discrimination and mortality to find out who it affects most.  ... [go to full article]

Prenatal Surgery


Join us for an update on Prenatal Surgery during the next Grand Rounds!

... [go to full article]

Gift Card for Wellness Screenings


AHCCCS or KidsCare members ages 3-19 who complete a well-care visit with their PCP or OB/GYN between June 5 and September 5, 2023 are eligible for a $25 gift card. ... [go to full article]

Arizona Perinatal Psychiatry Access Line


AHCCCS and the UArizona Department of Psychiatry have collaborated on funding and creating the Arizona Perinatal Psychiatry Access Line.

... [go to full article]

Provider Newsbrief


Learn more about the following topics: 1) AHCCCS to Start Process to Disenroll Non-Compliant Providers and 2) RSV Prophylaxis Season. ... [go to full article]

Community Reinvestment Program


We are currently seeking proposals related to Social Determinants of Health (SDOH) with an emphasis on Health Equity and addressing social risk factors.  ... [go to full article]

Cotiviti Announcement


In our continued efforts to process claims in accordance with AHCCCS and Medicare claim processing guidelines, we have secured a contract with Cotiviti, Inc. ... [go to full article]

AHCCCS Housing Program (AHP)


AHP Mission is to provide safe, high quality, economically and programmatically sustainable housing with individualized support services to ensure stable housing for all eligible members as a foundation to improve their physical and behavioral health outcomes, well-being and self-determination.  ... [go to full article]

Imaging Contrast Production Update


We’re pleased to share that non-ionic contrast production at the GE manufacturing plant in China continues to increase and full normalization will be sometime later this year.  ... [go to full article]

EPSDT Eyeglass Coverage Reminder


As a reminder, vision services are covered for all AHCCCS EPSDT (Early Periodic Screening, Diagnostic and Treatment) members under 21 years of age.

... [go to full article]

COVID Prescribing Reference


There is an updated COVID Prescribing reference document. ... [go to full article]

EPSDT Forms and Submissions


Timely submission of EPSDT/Well-Child visit forms is very important to member care coordination.

... [go to full article]

Understanding Support & Rehabilitation Services


Join this training to learn about assessing, coordinating, and monitoring support and rehab services. ... [go to full article]

eviCore Provider Portal - Technical Difficulty


Effective 4/01/22, providers have a new process with eviCore for requesting prior authorization. 
... [go to full article]

EPSDT Eyeglasses Coverage


AHCCCS covers eyeglasses, replacements for members under 21. ... [go to full article]

National Doctors Day


“Doctor: Your devotion and care brings healing, comfort, and hope.”

... [go to full article]

Provider Newsbrief


Authorizations for Admission to BHRFs, Therapeutic Foster Care (Child), ABHTH and BHIF. ... [go to full article]

Psychiatry for Non Psychiatrists Conference


A conference to train Primary Care Physicians to more confidently care for their patients with mental health conditions.  ... [go to full article]

2021 Provider Satisfaction Survey


Participate in our 2021 Provider Satisfaction Survey. Survey ends January 7, 2022. ... [go to full article]

Q3 FDR Newsletter


Includes updates on AHCCCS MSP, New PBM, and D-SNP plan name change. ... [go to full article]

Opioid Treatment Program Requirements


View the newly added section called AHCCCS Annual Requirements on our Opioid Management page.

... [go to full article]

Abuse and Neglect Prevention Task Force Survey


Survey participation is requested from long term care health care providers who serve AHCCCS members. ... [go to full article]

AHCCCS Crisis Line Survey


AHCCCS, wants your feedback! Take this survey if you are an Arizonan who has called a crisis line to get help. ... [go to full article]

Sunsetting Emergent Admission


Effective October 1, 2021, B – UHP will be sunsetting the emergent admission process to BHRF, Therapeutic Foster Care (Child), ABHTH, and BHIF of members admitted. ... [go to full article]

World Elder Abuse Awareness Month


We all deserve to lead happy and healthy lives free from abuse as we age.

... [go to full article]

Recovery Support Specialist Discussion Forum


B – UHP leaders want to hear from Certified Peer Support Specialists!  ... [go to full article]

Behavioral Health Prior Authorization/Utilization Management Training


Two training sessions will be held on the behavioral health processes for Out of Home Providers. ... [go to full article]

Spotlight on Member Engagement


Banner Health and AHCCCS are partnering to engage members in advisory councils. ... [go to full article]

Provider News Brief


Pre-adjudication claims edits needed and ROPA registration tips. ... [go to full article]

AHCCCS Pandemic Flexibilities Ending


Courtesy reminder: AHCCCS PA and CR Standard Flexibilities for the PHE are ending!

... [go to full article]

211 Awareness Campaign


Banner – University Health Plans has teamed up with Crisis Response Network and 2-1-1 Arizona to create a targeted campaign to encourage people to reach out and connect to the help and resources they need. ... [go to full article]

Lifestyle Tucson Radio Interview


Learn about what B – UHP and The Autism Society are doing for the community! 

... [go to full article]

Community Reinvestment Program


B – UFC has selected the awardees for the 2021 Community Reinvestment Program!

... [go to full article]

Out of Home Facility Providers


Banner – University Health Plans Behavioral Health Utilization Management will begin conducting concurrent reviews for BHRF and BHIF telephonically during the month of March 2021. ... [go to full article]

COVID-19 Vaccine Distribution Plan


As doses of the COVID-19 vaccine continue to arrive in Arizona, the Arizona Department of Health Services is prioritizing the distribution in three phases.

... [go to full article]

2021 Member Incentive Program


Banner – University Care Advantage HMO/SNP members will receive a $25 Gift Card* for completing their Medicare Annual Wellness Visit/Comprehensive Health Assessment. ... [go to full article]

Prescreening for COVID-19 Vaccine


To receive your COVID-19 vaccine, you must complete a prescreening form through your county.

... [go to full article]

We're Now on Instagram


We look forward to this new opportunity to connect with you!  ... [go to full article]

Flu Resources


Your flu vaccine recommendation makes a difference.  ... [go to full article]

ROPA Providers Required to Register with AHCCCS


In light of COVID-19 public health emergency, AHCCCS has extended the ROPA registration deadline to June 1, 2021.

... [go to full article]

SCFA's First Family Meeting


Join the Sickle Cell Foundation of Arizona for their First Family Meeting! ... [go to full article]

Behavioral Health Prior Authorization/Utilization Management Training


Save the date! Banner – University Health Plans Behavioral Health Medical Management will be hosting four online sessions of Behavioral Health Prior Authorization/Utilization Management Training for Banner Health providers.

... [go to full article]

Important Message: Phone lines are back up.


We apologize for any inconvenience. Thank you for your patience.  ... [go to full article]

We're Now on Twitter


We look forward to this new opportunity to connect with you!  ... [go to full article]

Quarterly Substance Abuse Treat Survey Due 8/31/20


Arizona Revised Statute §36-109 requires that each quarter, each hospital, health care facility and outpatient substance abuse treatment providers that provide substance abuse treatment submit to the Department the following information. ... [go to full article]

Additional Provider Relief Funds Available


The US Department of Health and Human Services (HHS) is offering a second extension of the application period for Medicaid and CHIP providers to apply for payments from the Provider Relief Fund (PRF).

... [go to full article]

CDC Clinician Call Center


Providers, the CDC Clinician Call Center is a great resource for you! ... [go to full article]

ADHS and ASU Partner to Increase COVID-19 Testing


ADHS and ASU will be launching COVID-19 testing sites. ... [go to full article]

AHCCCS on the Road Virtual Forum


AHCCCS is hosting online forums to inform the community and gather feedback on the upcoming AHCCCS initiatives.

... [go to full article]

Bighorn Fire Update - Pima County


The Bighorn Fire continues to be active within Pima County. Please stay alert, especially if you live within the affected areas. See our list of resources.

... [go to full article]

Supporting Children & Families During COVID-19


"We all have the responsibility to make sure children are healthy, safe, and thriving – especially during challenging times.  ... [go to full article]

Monogram Health & B – UHP Announce Innovative Kidney Care Partnership


Through combined expertise, organizations will further improve the quality of life for patients living with chronic kidney disease in Arizona. ... [go to full article]

NAMIWalks 2020: Virtual Walk


Instead of cancelling the event due to COVID-19, NAMI has created a walk for our times. On May 30, the event will be a virtual experience! ... [go to full article]

Behavioral Health Prior Authorization/Utilization Management Training


Save the date! Banner – University Health Plans Behavioral Health Medical Management will be hosting three online sessions of Behavioral Health Prior Authorization/Utilization Management Training for Banner Health providers.

... [go to full article]

FCC COVID-19 Telehealth Program Webinar


To assist applicants in preparing their applications the Bureau will make available a webinar presentation. ... [go to full article]

Making the Human Connection Provider Webinar


This 1-hour webinar will enhance the skills of Peer/Recovery Support Practitioners who provide online and digital support for others. ... [go to full article]

Warning of Teleconference and Online Classroom Hijacking


The FBI has gotten reports of teleconference hijacking. ... [go to full article]

Costco COVID-19 Update


Costco warehouses are temporarily allowing priority access to healthcare workers and first responders. ... [go to full article]

Arizona Together


Are you in need of support for your family or business? ... [go to full article]

APFC Wants to Hear From You!


Through our long-standing partnership, Banner – University Family Care is proud to support the Arizona Peer and Family Coalition (APFC) in their efforts to keep you and the community informed.

... [go to full article]

AZ Medicaid Program Receives Authority to Implement Program Changes to Address COVID-19


Arizona’s Medicaid has received federal approval to implement programmatic changes to help ensure access to health care for kids and vulnerable Arizonans. ... [go to full article]

AAP Issues Clinical Guidance During COVID-19 Outbreak


American Academy of Pediatrics has issued Clinical Guidance related to pediatric appointments and immunizations during COVID-19 outbreak. ... [go to full article]

Coronavirus Fraud Alert


The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the coronavirus (COVID-19).

... [go to full article]

AHCCCS Suspends Performance Measure Medical Record Audits


AHCCCS wishes to ensure that its Managed Care Organizations and providers are unified in their priorities and focus as they work to address the pandemic.
... [go to full article]

AZSILC Listening Sessions


Arizona Statewide Independent Living Council is traveling the state to find out what matters to you!

... [go to full article]

Substance Use Provider Treatment Capacity Survey Due March 18, 2020


IMPORTANT NOTICE: Substance Abuse Treatment Reporting Requirements ... [go to full article]

ADHS to Host COVID-19 Update for Healthcare Providers via Webinar on 3/6/20


The purpose is to cover disease background, Arizona’s response activities, what we know, what you should do, and allow time for questions and answers.
... [go to full article]

Important Information for Vaccines for Children Providers


AzAAP, our recently convened VFC Provider Committee, and the ADHS Immunization Program Office want to ensure that AzAAP members are aware of the opportunity that all VFC providers have to request an exception from the dose for dose replacement.  ... [go to full article]

Become a Certified Doula!


Are you a Peer Support Specialist? Are you interested in working with pregnant women who have substance use disorders?

... [go to full article]

AHCCCS Provider Enrollment Update - New Paper Application Form


In order to follow the alignment of the APEP system, AHCCCS has updated the Provider Enrollment paper application.

... [go to full article]

FDR Newsletters & Memos


B – UHP provides our network providers with our FDR quarterly newsletters and memos as necessary.  ... [go to full article]

Provider Newsletter Now Available!


Here are the 2020 first quarter updates! ... [go to full article]

Dental Day for Veterans


No-cost dental services for veterans who are unable to afford care.

... [go to full article]

BHRF UM Authorization Requirements


There are new requirements for all B – UFC contracted BHRFs upon all member discharges effective January 2020. ... [go to full article]