News & Events
2024 Provider Satisfaction Survey
07/17/2024
Thank you for partnering with Banner Plans & Networks to provide quality healthcare for our members. ... [go to full article]
Covered Behavioral Health Services Guide
07/10/2024
AHCCCS has published the Covered Behavioral Health Services Guide (CBHSG) with an effective date of 10/1/2024. ... [go to full article]
Pride Month
06/28/2024
Happy Pride Month. Here at Banner Health Plans, we strive to create a welcoming environment for our LGBTQIA+ members, their loved ones and our team members.
... [go to full article]AHCCCS Community Forum
06/11/2024
Join AHCCCS to learn about the long term care readiness plan. ... [go to full article]
Whole Person – SDoH/HRSN Provider Training Series
06/07/2024
This educational training series is designed to enhance awareness, knowledge, and provide tools to identify interventions that address Health Related Social Needs within General Mental Health & Substance Use (GMH|SU) populations. ... [go to full article]
Provider Updates
Zelis
Providers have several options to connect with Zelis for ePayments.
If you are currently a Zelis customer or if you want to enroll, you have options based on what works best for your practice. The Zelis team can help you consolidate your current fees and help you determine which options are best for the volume of claims your group bills, including payers in addition to Banner. To discuss options, please reach out to Zelis Customer Service at (877) 828-8770.
No-fee ePayment options are available, with funding from Banner. If you have not signed up for this no-fee option, visit https://bannerplan.epayment.center and click Sign Up Now. You can also call the Zelis ePayment center at (855) 774-4392 or email any questions you have to help@epayment.center.
For fee-based plans using ACH or Virtual Payment Cards, or electronic remittances (835, Excel, PDF), reach out to a Zelis Provider Enrollment Advisor at (855) 496-1571 or visit https://www.zelis.com/provider-solutions/provider-enrollment for more information.
Member Rosters
To access member enrollment information and obtain member rosters, please visit eServices (Provider Portal).
- For more information about eServices, contact your Provider Relations Representative.
- Please send inquiries related to obtaining information regarding the provider's assigned membership to our dedicated inbox at providerexperiencecenter@bannerhealth.com
Member Websites
- Banner – University Family Care / ACC (AHCCCS Complete Care)
- Banner – University Family Care / ALTCS (Arizona Long Term Care System)
- Banner – University Care Advantage (Medicare HMO SNP)