Providers! Action Required if you anticipate or are currently experiencing a prolonged disruption in patient care for Banner University Health Plan members.
The National Weather Service has issued a Winter Storm Warning for most of Arizona. The storm is creating adverse weather conditions in areas served by Banner University Health Plans.
If you anticipate or are currently experiencing a prolonged disruption in patient care, or for Long Term Services and Supports (LTSS) providers a “care gap”, for Banner University Health Plans members enrolled in:
- Banner – University Family Care / ACC (Arizona Complete Care)
- Banner – University Family Care / ALTCS (Arizona Long Term Care)
- Banner – University Care Advantage HMO D-SNP (Health Maintenance Organization Dual Eligible Special Needs Plan)
Please notify us immediately by calling our Customer Care Center at (800) 582-8686.