Notification Detail

Winter Storm Warning

02/21/2019

Providers! Action Required if you anticipate or are currently experiencing a prolonged disruption in patient care for Banner University Health Plan members.

The National Weather Service has issued a Winter Storm Warning for most of Arizona. The storm is creating adverse weather conditions in areas served by Banner University Health Plans.

If you anticipate or are currently experiencing a prolonged disruption in patient care, or for Long Term Services and Supports (LTSS) providers a “care gap”, for Banner University Health Plans members enrolled in:

  • Banner – University Family Care / ACC (Arizona Complete Care)
  • Banner – University Family Care / ALTCS (Arizona Long Term Care)
  • Banner – University Care Advantage HMO D-SNP (Health Maintenance Organization Dual Eligible Special Needs Plan)

Please notify us immediately by calling our Customer Care Center at (800) 582-8686.

Thank you for your continued commitment to our members. For more information regarding this winter storm, please visit: www.weather.gov or https://ein.az.gov/keywords/snow-storm.