Banner – University Health Plans wants to ensure that our providers are prepared to provide quality care for members who have been exposed to or diagnosed with COVID-19. We also want to provide access to the resources that will help sustain them through the COVID-19 emergency.
We will keep this page updated as the emergency progresses.
The Families First Coronavirus Response Act authorized federal reimbursement for COVID-19 testing and services for any uninsured individual. The US Department of Health and Human Services, Health Resources & Services Administration (HRSA), announced the COVID-19 Uninsured Program Portal. Click here for more information.
Clinician Call Center: Hotline with CDC clinicians standing by to answer COVID-19 questions. Available to healthcare personnel working to prevent, detect, and respond to COVID-19.
Healthcare Professionals: Information and interactive tools to help protect and care for patients and workers.
Laboratories: Interim guidance and resources for laboratory professionals working with specimens from persons under investigation (PUI) for COVID-19.
CMS Partner Toolkit: CMS and HHS materials available on COVID-19.
HealthCurrent COVID-19 Resource Page: AZAHP’s centralized resources for COVID-19 related issues impacting the Arizona Medicaid provider community.
Small Business Aid
U.S. Chamber of Commerce
Small business guide to emergency loan assistance.
U.S. Department of Health & Human Services
Information and resources regarding the CARES Act Provider Relief Fund.
Arizona Commerce Authority
Interactive tools and guidance to help navigate financial relief programs and other services during the COVID-19 emergency.
Small Business Administration
Guidance and loan resources for small businesses during the COVID-19 emergency.
CARES Act Provider Relief Fund
Set of instructions for providers to submit an application and a link to the portal to complete the application process.
ADHS Data Dashboard
Counts of new cases, deaths, numbers tested, etc. in Arizona.
Weekly surveillance summaries of U.S. COVID-19 Activity.
Many people in our community are struggling with mental health concerns due to the ongoing COVID-19 pandemic. Banner – University Health Plans has teamed up with Crisis Response Network and 2-1-1 Arizona to create a targeted campaign to encourage people to reach out and connect to the help and resources they need.
We encourage you and your practice to join us in this effort. If your practice is active on social media, has a website or an in-office slide presentation in your waiting room, please consider posting one of these graphics to help spread the word about this important statewide resource.
B/W Postcard (English & Spanish)
Web Banner Graphic (Horizontal)
What is Coronavirus Disease 2019 (COVID-19)?
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus was first identified in Wuhan, Hubei Province, China.
Watch for Symptoms
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2 - 14 days after exposure to the virus.
|People with these symptoms may have COVID-19:
|This list does not include all possible symptoms. The CDC will continue to update this list as we learn more about COVID-19.|
People of Any Age with Underlying Medical Conditions
People of any age with certain underlying medical conditions are at increased risk for severe illness from COVID-19.
Children who are medically complex, who have neurologic, genetic, metabolic conditions, or who have congenital heart disease are at higher risk for severe illness from COVID-19 than other children.
People of any age with the following conditions are at increased risk of severe illness from COVID-19:
Please use the following site to review underlying conditions:
People with Certain Medical Conditions
Content source:Centers for Disease Control and Prevention
COVID-19 Arizona Hotline: (844) 542-8201
For local county information about COVID-19, please visit your county's website or call the public health authority:
- Apache County - (928) 337-4364
- Cochise County - (520) 432-9400
- Coconino County - (928) 679-7272
- Gila County - (928) 402-8811
- Graham County - (928) 428-1962
- Greenlee County - (928) 865-2601
- La Paz County - (928) 669-1100
- Maricopa County - (602) 506-6767
- Mohave County - (928) 753-0714
- Navajo County - (928) 524-4750
- Pima County - (520) 724-7797
- Pinal County - (520) 866-7325
- Santa Cruz County - (520) 375-7900
- Yavapai County - (928) 771-3134
- Yuma County - (928) 317-4550
The grid below includes a column that identifies the surgeries and procedures that are authorized for 180 days during the COVID-19 crisis.
- Medical Prior Authorization Grid COVID-19
Applies to B – UFC/ACC, B – UFC/ALTCS, and B – UCA